Terms of Service
VALEFALL – Terms of Service
Last updated: November 2025
OVERVIEW
This website is operated by VALEFALL. Throughout the site, the terms “we”, “us”, and “our” refer to VALEFALL.
VALEFALL offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors.
Please read these Terms carefully before accessing or using our website.
If you do not agree to all the terms and conditions, you may not access the website or use any of our Services.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that enables us to sell our products and services to you.
1. ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country or have given consent for any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
Any breach of these Terms will result in immediate termination of your access to our Services.
2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding credit card information) may be transferred unencrypted over networks.
Credit card information is always encrypted during transfer over secure networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission.
3. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current.
The material provided is for general information only and should not be relied upon as the sole basis for decisions.
4. MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time without prior notice.
We shall not be liable for any modification, price change, or discontinuation of the Service.
5. PRODUCTS OR SERVICES
Certain products or services may be available exclusively online. These may have limited quantities and are subject to return or exchange according to our Return Policy.
We strive to display product colors and images as accurately as possible, but cannot guarantee that your screen display will reflect the true color.
We reserve the right to limit sales to any person or region, to limit quantities, and to discontinue any product at any time.
6. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order.
You agree to provide complete and accurate purchase and account information for all transactions.
You must promptly update your account and contact information so that we can complete your transactions successfully.
For more detail, please review our Return Policy.
7. OPTIONAL TOOLS
We may provide access to third-party tools that we do not control.
You acknowledge and agree that such tools are provided “as is” and “as available,” without warranties or endorsement.
Use of optional tools is entirely at your own risk.
8. THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties.
We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.
Use of third-party sites is at your own risk and subject to their terms and policies.
9. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send us creative ideas, suggestions, or other materials, you agree that we may edit, copy, publish, and distribute them without restriction.
We are under no obligation to maintain comments in confidence, pay compensation, or respond.
You agree that your comments will not violate any third-party rights and will not contain unlawful, abusive, or obscene material.
10. PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
11. ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be typographical errors or inaccuracies related to product descriptions, pricing, or availability.
We reserve the right to correct such errors and update information without prior notice.
12. PROHIBITED USES
You are prohibited from using the site or its content:
(a) for unlawful purposes;
(b) to solicit others to commit unlawful acts;
(c) to violate any regulations or laws;
(d) to infringe intellectual property rights;
(e) to harass, abuse, defame, or discriminate;
(f) to upload viruses or malicious code;
(g) to collect personal information;
(h) for obscene or immoral purposes;
(i) to interfere with security features.
Violation of any prohibited uses may result in termination of access.
13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted or error-free.
All products and services are provided “as is” and “as available,” without warranties of any kind.
In no case shall VALEFALL, its employees, partners, or affiliates be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service or products purchased.
14. INDEMNIFICATION
You agree to indemnify and hold harmless VALEFALL, its affiliates, officers, agents, and employees from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.
15. SEVERABILITY
If any provision of these Terms is found unlawful or unenforceable, it shall not affect the validity of the remaining provisions.
16. TERMINATION
These Terms are effective unless terminated by either party.
You may terminate at any time by ceasing to use our Services.
We may also terminate access if we believe you have violated any of these Terms.
17. ENTIRE AGREEMENT
These Terms and all related policies constitute the entire agreement between you and VALEFALL, superseding any prior agreements.
18. GOVERNING LAW
These Terms and any related agreements shall be governed by and construed in accordance with the laws of France (for EU customers) and the United Kingdom (for international operations).
19. CHANGES TO TERMS
We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our website.
Your continued use of our Services constitutes acceptance of those changes.
20. CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
VALEFALL
📧 support@valefall.com
📍 10 Rue de Rivoli, Paris, France
Company Registration No.: 982 134 512
VAT No.: FRXX982134512